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Privacy Policy

As a local Citizens Advice office, we collect and use your personal information as specified by Citizens Advice.

We are registered with the Information Commissioner’s Office under Z4604455 and will process any personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.

How we use and store your information

In addition to the information on the Citizens Advice Privacy Policy about how we use your information, we may also collect information from you on this website.

If you use any of the following services on our website, you will be directed to an online form service provided by a company called JotForm:

  • the email advice form
  • the Quids 4 Kids enquiry form
  • the Childrens’ Centre referral form

When you complete and submit any of the above forms, a copy of the information you provide is sent by email to the person who will be dealing with your enquiry and a copy is also securely stored on a JotForm server, which is located in the EU.


A ‘cookie’ is a small text file saved on your computer that is used to store information. The Citizens Advice Teignbridge website only uses an anonymous cookie, which ensures the content of page loads quickly and effectively by distributing the workload across several computers.

Google Analytics collects information by putting cookies on your device. Read more about how Google Analytics uses cookies.

If you don’t want Google Analytics cookies added to your device, you can opt out from Google Analytics cookies.

You can find out more about cookies on the Information Commissioner’s Office (ICO) website.

Website statistics

Data on visitors to this website is collected by the company who host this site and is stored on servers in the UK. The data collected is anonymous and is used by us to analyse how this website is being used and improve the information it contains.

We also use Google Analytics and Google Search Console to improve our website.

Google Analytics and Google Search Console collect information about:

  • which links you click on
  • your browser, device and operating system
  • the language you’re using
  • your screen’s resolution
  • the length of time you’re on our website
  • your ISP and approximate ISP Location (City, Region, Country)
  • how you got to our website

The data collected through Google Analytics and Google Search Console is anonymous – you can’t be identified by it. This data is then shared with us and we use it to improve our website and for reporting purposes.


Citizens Advice Teignbridge has tried to ensure that the information on this website is accurate. However, Citizens Advice Teignbridge will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice Teignbridge endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website.

Citizens Advice Teignbridge assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice Teignbridge, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.


Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Teignbridge and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.