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Get advice

You can get advice from us online, over the phone, or in person at Newton Abbot, Teignmouth and Dawlish. Our locations and opening hours are below.

Before using our service we recommend visiting the national Citizens Advice website, which has a lot of useful information about the issues people come to see us with. A search there is a great place to start when you have a problem you’re not sure how to handle.

Email Advice

A new digital advice service is open to Teignbridge residents only and is provided by Citizens Advice Teignbridge.   To make an enquiry Click here

Adviceline

You can contact us by calling Devon Adviceline on 03444 111444, 9.00am–4.00pm Monday–Friday. If you phone us we’ll spend a few minutes asking you about your issue to work out the best way we can help you. Very often we can advise there and then over the phone, or you may be invited to come and see us in person, or pointed in the right direction if there is someone better placed to help.

Please read what to bring before you call, as there are often documents it’s useful to have available. We recommend having a pen and paper to hand.

Calls cost the same as to 01 and 02 numbers and are included in any ‘free minutes’ you get from your phone provider. When the lines are closed you’ll be offered the chance to listen to recorded information or to leave a message so we can get back to you.

Locations and opening hours

We offer drop-in sessions in Newton Abbot, Dawlish or Teignmouth. Please remember that demand for our service is high, and most of our team are trained volunteers who give up their time to help. Especially in Newton Abbot, you may need to wait to be seen, or if we’re very busy come back another day.

To help us make the best use of your time, please read what to bring before you come and see us. Very often it’s important for us to see the paperwork so we can advise properly.

Newton Abbot

36–38 Market Walk, Newton Abbot, Devon, TQ12 2RX

Directions: We’re in the Market Walk pedestrian area, up on the balcony above Wilko. There’s a lift next to the bus stops and the multistorey car park on Sherborne Road.

Maps: OpenStreetMap, Google Maps

Monday 9.30am – 3.30pm
Tuesday 9.30am – 3.30pm
Wednesday 9.30am – 3.30pm
Thursday pre-booked only
Friday 9.30am – 3.30pm

Teignmouth

Teignmouth Library, Fore Street, Teignmouth, Devon, TQ14 8DY

Directions: We’re inside the library, on the right as you come through the main door.

Maps: OpenStreetMap, Google Maps

Monday 10.00am – 12.30pm
Wednesday 10.00am – 12.30pm
Friday 10.00am – 12.30pm

Dawlish

Manor House, Old Town Street, Dawlish, Devon, EX7 9AP

Directions: We’re based inside the Manor House. If you visit on a day when we’re open you’ll see a Citizens Advice reception desk inside on the ground floor. Please come straight to us: there’s no need to speak to Dawlish Town Council’s reception.

Maps: OpenStreetMap, Google Maps

Tuesday 9.30am – 12.30 pm
Wednesday pre-booked only
Friday pre-booked only