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Caseworker for specialist projects

We are inviting applications for the role of Caseworker for specialist projects (Action for Children and Quids for Kids)

  • Working with referrals from the Children’s Centres and Quids for Kids projects across Devon
  • Salary range: £26,423 to £28,032 per annum pro rata, plus 4% employer’s pension contribution
  • Hours: 22.5 (0.6) hours per week, flexible work days
  • 28 days holidays pro rata including bank holidays
  • Location: Based at our Newton Abbot office, travel within Devon may be required
  • Contract: to March 31, 2025 with possible extension dependent on funding
  • Reporting to: Legal Services Manager

We are, seeking a dynamic, proactive adviser to work with families across Devon on referrals from the Action for Children Children’s Centre and Quids for Kids projects.

The Quids for Kids project offers welfare benefit advice and assistance, mainly with Disability Living Allowance and Personal Independence Payment, to families with children who have additional needs, care leavers, young homeless people and foster parents from 0-25 years of age. The work involves helping with claims, reconsiderations and appeals. Experience of representation at appeals is desirable but not essential as training and support will be provided. The Children’s Centres project works with Children’s Centre staff to provide targeted help, particularly around income maximisation and financial management, to families referred by Action for Children staff. The ability to work effectively with clients, referrers and third party agencies is essential.

The successful candidate will be an experienced Citizens Advice adviser or equivalent. You will need to be organised and proactive, with good IT literacy and excellent communication skills. Access to your own transport is essential.

Applications should be completed with reference to the job description/person specification and notes for applicants, and submitted with an equal opportunities monitoring form.

Please email your application to jobs@citizensadviceteignbridge.org.uk

This post is subject to an enhanced DBS disclosure.

  • Deadline for applications: 12 noon on 29 April 2024
  • Interviews: 2nd or 3rd May 2024
  • Start date: immediate start or as agreed

To discuss this opportunity further, please contact Vincent Willson at vincent.willson@citizensadviceteignbridge.org.uk

Equal Opportunities Monitoring Form Paid

Caseworker for specialist projects JD & PS April 2024 

Job Application Guidance Notes

Job Application Form


It is also worth checking for jobs with Citizens Advice Devon.